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Brought to you by Griffin Hampson - Cartridge Network (For Home & Office) - PRINTER, INK and TONER INSIDER

CARTRIDGE-NETWORK - Griffin HampsonPrinting problems with your HP printer starting last week? Did it display "cartridge damaged" messages? Well HP did it again; purposely releasing a firmware (software) update, on Sept. 13th, causing remanufactured cartridges to become inoperable in several dozen specific Officejet printers. Nice, uh?!

A year to the day from the last time HP did the same thing with the exact same software update. Back then, HP sort of apologized after huge blow back, with fairly lame arguments, scare tactics and questionable justifications.Yet here we go again.

Fear not; we have the patch to correct the problem, restoring your printer to its working condition (Software Patch Correction). Ironically, it is from a hidden HP support web site. It works just fine. We have assisted several customers. So breathe in, breathe out and we can help you. Once you have viewed it, call us with any questions to assist you in restoring the printer's functionality.

HP Officejet printers affected include several dozen models (view list) like the popular 950XL/950 black & 951XL/951 color, 970XL/970 black & 971XL/971 colors and the 934XL/934 & 935XL/935 colors. We sell a large volume of these factory remanufactured cartridges and surprisingly have seen only hand full of customers with this problem. Possibly because we sent out an email to customers we could identify who purchase these specific cartridges with the Software Patch Correction and also because we routinely encourage customers to modify the software default settings.

If you use these cartridges and were not affected then you probably have already changed your settings to NOT ACCEPT software updates from HP. The correct way to do so varies by printer model and operating system. Simply call us and we will assist you in adjusting your settings.

We can shed some light on this issue.

As a full-service independent, non-franchise operation, Cartridge Network sells and services printers and copiers. "We stock several dozen different printer models (inkjet and laser) and copiers too. We focus on a buyer's needs and then explore alternatives to best meet their needs."

We stock several thousand different cartridges. Shipping is free.

We stock several thousand different cartridges. Shipping is free.

Cartridge-Network

6800 SW Beaverton Hillsdale Hwy, Portland, OR 97225

(503) 246-0665

www.cartridge-network.com

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